CERTEZA
SYSTEMS
01The surface

One screen, and everything on it is there for a reason.

What reaches you is what the Certeza Clerk decided you needed to see today.

FIG. 02certezaCopper & RyeThree venuesTodayCardsPlannerFinancialsDMWorkspaceWorkflowsRECORD UPDATED 08:15OverviewThe LanternQuay StreetAldgatePractice data, inventedDone today 6Parked 1Waiting 2Action 3CardsThu 8 OctActionJG Whisky Spirits · invoice 4471Case price up to £38.40The last three orders were £34.90 a case.AG-089Aldgate08:12ActionR. Hale · talentComedy bookingFri 16 Oct. £450 agreed, no contract issued.TL-042The Lantern07:41Wed 7 OctActionDuty manager · #ops-quayCellar leakReported last night. No plumber booked yet.QS-117Quay Street21:40Tue 6 OctWaitingMeridian LicensingLate licence renewalDue 12 Oct. Form returned 2 Oct, no reply.AG-089Aldgate11:26Mon 5 OctWaitingCellar Tech · serviceChiller serviceReport not back. Visit 30 Sep, chased 3 Oct.QS-117Quay Street08:20Fri 2 OctParkedAldgate street teamFlyer artwork on holdPaused until the booking is contracted.AG-089Aldgate15:05LatestSINCE 16:00 YESTERDAYInvoice 4471, JG Whisky SpiritsXERO 08:12£1,152.00 uploaded for approval.Hygiene report Sept.pdfFILES 07:55The Librarian filed it to Quay Street, compliance.Aldgate refit · #ops-aldgateSLACK 06:48Three photographs of the terrace footings.Duty manager · #ops-quaySLACK 21:40“Cellar’s wet under the chiller. Pulled the kegs out.”Show allRecord updated 08:15. Later inputs pending.Next 10 daysTHU 8 — SAT 17 OCTDATEVENUEWHATWITHSTATEThu 8 OctQS-117Hygiene visitCouncilBookedFri 9 OctTL-042Spirits deliveryJG WhiskyBookedMon 12 OctAG-089Late licence dueLicensingWaitingWed 14 OctTL-042Quiz night 20:00In-houseBookedFri 16 OctTL-042Live comedyR. HaleActionSat 17 OctQS-117Stock countDuty managersBookedFiles41 FILED THIS WEEKHygiene report Sept.pdfFiled by the Librarian · 8 Oct 07:55Terrace footings, AldgateFiled by the Librarian · 3 photographs · 8 Oct 06:52FinancialsREAD 08:12INCOMINGInvoices outstanding£4,260of which overdue£1,180OUTGOINGBills outstanding£18,420of which overdue£2,140Reconciled to 5 Oct.Uploaded 08:12 — invoice 4471, JG WhiskySpirits, for approval.Planner07:50The LanternEvening, 6 on1 awaitingNudgeQuay StreetEvening, 5 onAldgateEvening, 4 on2 awaitingNudgeConfirmedAwaiting replyPlannedConfirm3 TO CONFIRMConfirm venue: spirits deliverySuggested: The Lantern, Fri 9 OctLink the hygiene reportQuay Street · likely, not certainTwo names for JG Whisky Spirits?One account, two spellingsD. MERRICK · COPPER & RYE · THREE VENUES
The Copper and Rye surface stacked for a phone: the brand bar, the Today, Cards, Planner and Financials views, the Overview and venue tabs, filters for three Action, two Waiting, one Parked and six Done today items, then Cards, Latest, Next ten days, Financials and Planner, each showing what was captured, where it came from and what is still awaited. Invented names and figures.

Copper & Rye is an illustrative example. Cards, widgets, calendars, tabs and colours are all built to the business they belong to.

02The agents

Six work the record. You speak to one.

The Clerk is the one you talk to. It gives the other five their instructions.

Watcher
Follows commitments and events, identifies discrepancies and changes, and alerts you.
Librarian
Reads everything that arrives and files it where it can be found again.
Runner
The messenger. Asks the questions you put to the record, sends messages on your behalf, and brings back the answers.
Analyst
Compares contracts and documents, tracks the financials, and does the administrative work that protects the margin.
Maker
Drafts emails, tender responses, copy, marketing and social content. Produces images.
Certeza Clerk
The orchestrator. It does the reasoning and decides what happens, then instructs the other five. It is the only one that writes to your surface.
03An example of workflow output

Every figure arrives with its receipts.

FIG. 03OverviewKiln QuarterRAN 17:06 · NEXT AFTER THE 18:00 ACCOUNTS READJob financialsCOMMISSION KQ-07BASISFixed fee appointment. Extras agreed in writing. Invoiced by stage.EMAIL · APPOINTMENT, 4 MARAGREED FEE£150,000AGREED EXTRAS+ £17,500REVISED FEE£167,500PROGRESS AND CLIENT ACCOUNT58%22 of 38 weeks3 weeks behind programmeStage invoices raised£92,000Fees received£76,500Client money outstanding£15,500COSTS ON THIS COMMISSIONProject staff time£47,300Sub-consultants£19,600Disbursements£6,900Cost to date£73,800Owed to sub-consultants£11,300ESTIMATED GROSS PROFIT TO DATE£23,35024.0%PROJECTED FINAL COST£128,900PROJECTED PROFIT ON COMPLETION£38,60023.0%WHERE THE FIGURES CAME FROMOpen any sourceAppointment and the two extrasEMAIL · raw_event 7f21c4aeStage invoices raisedACCOUNTS · 14 invoices on KQ-07Fees receivedACCOUNTS · bank, matched to thoseProject staff timeFILES · timesheets to 3 OctSub-consultants and disbursementsACCOUNTS · 6 bills, 3 receiptsProgress against programmeFILES · programme, week 22BY THE ANALYST · UNDER THE BASIS ABOVE8 OCT 2026 17:06 · RECORD v129WHAT THIS COULD NOT TELL YOUTwo sub-consultant invoices totalling £3,400 carry no commission reference. They are not in the figures above.ConfirmThe appointment does not say whether extras are invoiced by stage or on completion. The projection assumes by stage.No fee invoice has been raised since 12 September — accounts and email searched from 1 August. On the basis above, £5,150 of work done is not yet billed.KILN QUARTER · FIXED FEE APPOINTMENT · INVENTED
The Job financials workflow output for Kiln Quarter, an invented fixed-fee commission, stacked for a phone: the basis it worked to, the fee and agreed extras, progress and the client account, the costs tagged to the commission, the projected outturn, where every figure was read from, and the three things it could not establish.

Kiln Quarter is an illustrative example. The commission, the figures and the documents in it are invented. Every figure rests on the commercial basis stated at the top: change the basis and the same documents mean something else.